top of page
FAQ
Frequently asked questions
Ticket Price
Advance Tickets available via our online box office
£8 pp plus Booking Fee and Stamp cost
Children 2 and Under are Free
Wristbands will be sent to your home 2 weeks before the event so please make sure your address is correct.
On the Day Tickets £8pp Cash Only on the Gate
Children 2 and under are Free
As a charity we have a specific refund policy which is set out below .
Advance tickets are non refundable in any event.
If the Event is cancelled by us due to poor weather or other reason , you will be able to claim a refund of your tickets minus a 35% admin fee , stamp cost and booking fee. This must be claimed via festivalofheroes1@gmail.com within 14 days of the event date any claims after this time will not be processed.
Tickets are non refundable once purchased , they are also non transferable as a wristband will be sent to your home a couple of weeks before the event and no entry will be permitted without this.
As a charity we have a specific refund policy which is set out below .
Advance tickets are non refundable or transferable in any event.
If the Event is cancelled by us due to poor weather or other reason , you will be able to claim a refund of your tickets minus a 35% admin fee , stamp cost and booking fee. This must be claimed via festivalofheroes1@gmail.com within 14 days of the event date any claims after this time will not be processed.
The event is accessible with a wheelchair , scooter or buggy however we are in a field so there will be lumps and bumps in the ground so you enter at your own risk, if we have had some wet weather the ground could be soft or muddy but we will update on our FB page if this happens.
There will be disabled toilets inside the event field for public use and also 1 in the Roman Villa
If you have any further questions please get in touch and we will do our best to help you.
Parking is free and we have plenty available.
please be courteous to the parking attendants, upon arrival they will guide you to a space , if you need disabled parking then please let them know on your way in and they will park you in the disabled car park .
We can get very busy so please do allow some time for travelling to the event and to park ,we will do all we can to get you in as quickly as possible.
bottom of page